Accounting firms hold tax file numbers, bank details and financial records for every client, and tax time leaves no room for downtime. IT Troubleshooter provides IT support for accountants, bookkeepers and financial planners across Southern Sydney and the Illawarra.
Support for your accounting software
We keep the software your practice relies on running smoothly, whether it is in the cloud or on your own server.
- Xero, MYOB and QuickBooks access, updates and integrations
- Practice management and document management systems
- Secure client portals and file sharing
- Printers, scanners and dual screen workstations
Protecting client financial data
Criminals target accounting firms because of the data they hold. Under the Privacy Act and the Notifiable Data Breaches scheme you must protect it and report serious breaches. Our IT security services help you do both.
- Multi factor authentication on email, cloud apps and remote access
- Phishing and invoice fraud protection for Microsoft 365
- Encrypted laptops for staff who work from home
- Daily monitored backups with tested restores
Ready for tax season
We schedule upgrades and maintenance well before your busiest months, and monitor your systems 24/7 so small problems are fixed before they slow you down. When you need help, you call a local engineer in Kogarah or Wollongong.
Managed IT for accounting practices
Most firms choose our Gold managed IT plan: unlimited help desk support, proactive maintenance and onsite visits for one predictable monthly fee.
We support accounting firms across Kogarah, Hurstville and St George, the Sutherland Shire, Wollongong and the Illawarra and Southern Sydney.
Talk to a local engineer. Call 02 9052 0353, email support@itsr.com.au or request a quote online. Offices in Kogarah and Wollongong, open Monday to Saturday, 9am to 5pm.