Law firms handle some of the most confidential information there is, and clients expect it to stay that way. IT Troubleshooter provides secure, reliable IT support for solicitors and law firms across Southern Sydney and the Illawarra.
Practice management software support
We support the systems your practice runs on, including LEAP, Affinity and other legal practice management software, and work with your software vendors when issues arise.
- Workstation and server setup for practice management software
- Document management, templates and scanning
- Microsoft 365 email, Teams and secure file sharing
- Dictation, printing and multi screen setups
Confidentiality and cyber security
Law firms are a prime target for email compromise and trust account fraud. We protect your practice with layered cyber security and help you meet your obligations under the Privacy Act and the Notifiable Data Breaches scheme.
- Multi factor authentication on every account
- Email filtering and spoofing protection (SPF, DKIM and DMARC)
- Encrypted devices and secure remote access for court and home
- 24/7 monitoring of your network and devices
Backup you can rely on
Client files must be retained and recoverable for years. We provide encrypted, monitored backup and disaster recovery, and we test restores so you know they work.
Local support for legal practices
Our engineers are based in Kogarah and Wollongong, close to the courts and practices we support, and can be on site when you need them.
We support solicitors and law firms across Kogarah, Hurstville and St George, the Sutherland Shire, Wollongong and the Illawarra and Southern Sydney.
Talk to a local engineer. Call 02 9052 0353, email support@itsr.com.au or request a quote online. Offices in Kogarah and Wollongong, open Monday to Saturday, 9am to 5pm.