IT Troubleshooter

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IT Support for Engineering Firms: Autodesk Vault and CAD

Engineering and design firms run on large files, demanding software and project data that cannot be lost. IT Troubleshooter supports engineering, architecture and design businesses across Southern Sydney and the Illawarra, with specialist experience in Autodesk Vault and CAD environments.

Autodesk Vault setup and support

We plan, install and support Autodesk Vault so your team always works on the right version of every drawing. Read our guides to setting up Autodesk Vault and Autodesk Vault Professional.

  • Vault server and SQL database installation and upgrades
  • User, group and permission design
  • Vault client configuration for AutoCAD, Inventor and Revit users
  • Vault backup, health checks and recovery

Fast, reliable CAD workstations

  • Specifying and building workstations for AutoCAD, Inventor and Revit
  • Graphics drivers, licensing and software deployment
  • Fast file servers and networks sized for large models

Protecting your designs and intellectual property

Your drawings are your business. We protect them with encrypted cloud backup, access controls and layered cyber security, and we test restores regularly.

Collaboration across sites

Working between a Sydney office, a Wollongong office and client sites? We set up secure remote access, Microsoft 365 and file sharing that keeps everyone on the same page.

We support engineering and design firms across Kogarah, Hurstville and St George, the Sutherland Shire, Wollongong and the Illawarra and Southern Sydney.

Talk to a local engineer. Call 02 9052 0353, email support@itsr.com.au or request a quote online. Offices in Kogarah and Wollongong, open Monday to Saturday, 9am to 5pm.